Check before purchase
Read the product page before you buy: what the tool does, its interface language, compatibility and license. Digital delivery does not mean every product has the same refund conditions.
NexKit purchases
Refund requests are handled through Paddle under its buyer terms. Contact [email protected] with your order reference and we will help you with that process.
Purchases made elsewhere
A product bought from another seller follows that seller’s own refund terms and support process.
Problems with a purchase
Keep the receipt and order reference. Contact the actual seller without sharing passwords, complete payment details or activation codes publicly.